Welcome to Get NU-COAT. These Terms of Service (“Terms”) govern your use of the Get NU-COAT website and your interactions with us regarding our bathtub, tile, fiberglass shower, and other refinishing services.

By accessing or using this website, submitting an inquiry, requesting an estimate, or engaging our services, you agree to these Terms. If you do not agree with these Terms, please do not use the website.

1. About Get NU-COAT

Get NU-COAT provides refinishing and restoration services for residential and other properties, including services such as:

  • Bathtub refinishing
  • Tile refinishing
  • Fiberglass shower refinishing
  • Surface restoration
  • Other related refinishing services

Our services are available in selected areas of Connecticut and Massachusetts. Service availability may vary depending on location, project requirements, scheduling, and other factors.

2. Website Use

You may use this website for lawful purposes only.

You agree not to:

  • Use the website for any unlawful or unauthorized purpose
  • Attempt to gain unauthorized access to the website or its systems
  • Interfere with the operation or security of the website
  • Submit false, misleading, or fraudulent information
  • Copy, reproduce, modify, distribute, or commercially exploit website content without permission
  • Introduce malicious software, viruses, or other harmful material
  • Use automated systems to access or collect information from the website in a manner that could interfere with its operation

We reserve the right to restrict or terminate access to the website if we believe these Terms have been violated.

3. Estimates and Quotes

Information submitted through our website may be used to prepare or discuss an estimate for requested services.

Any estimate provided through the website, by telephone, email, or other communication may be subject to inspection of the actual project area and confirmation of the scope of work.

An estimate does not necessarily constitute a binding contract for services unless expressly agreed upon by both parties.

Final pricing may vary based on factors including:

  • Actual condition of the surface
  • Size and scope of the project
  • Required preparation or repairs
  • Materials required
  • Additional work discovered during preparation
  • Changes requested by the customer

Any applicable changes to pricing or scope should be communicated and agreed upon before additional work is performed whenever reasonably possible.

4. Scheduling and Appointments

Service appointments are subject to availability.

We will make reasonable efforts to arrive within an agreed or communicated service window. However, delays may occur because of weather, traffic, previous jobs, material availability, unforeseen site conditions, or circumstances beyond our reasonable control.

Customers are responsible for providing reasonable access to the area where services are to be performed.

If an appointment needs to be canceled or rescheduled, we ask that customers provide reasonable advance notice.

5. Customer Responsibilities

Before service begins, customers may be required to:

  • Provide safe and reasonable access to the work area
  • Remove personal items from the area being serviced
  • Inform us of known damage, defects, previous repairs, or coatings
  • Inform us of any special property conditions that could affect the work
  • Follow preparation and post-service instructions provided by Get NU-COAT

Customers are responsible for protecting or removing personal belongings that are not part of the work area.

6. Scope of Services

The exact services provided will depend on the project and the agreed scope of work.

Refinishing is intended to improve the appearance and usability of an existing surface. Refinishing does not necessarily correct underlying structural, plumbing, moisture, or other building-related problems.

Where significant underlying damage or conditions are discovered, additional repair or preparation may be recommended before refinishing can be completed.

7. Results and Surface Conditions

The final appearance and durability of a refinished surface can be affected by the condition, age, material, previous coatings, repairs, moisture exposure, cleaning practices, and general use of the surface.

While Get NU-COAT will make reasonable efforts to provide quality workmanship, we cannot guarantee that every surface will appear or perform exactly like a new replacement product.

Customers should follow all care, cleaning, curing, and maintenance instructions provided after the service.

8. Payment

Payment terms, accepted payment methods, deposits, balances, and other payment requirements will be communicated to the customer as applicable to the project.

Unless otherwise agreed in writing, customers are responsible for paying all amounts due for completed services.

If a payment is not received when due, Get NU-COAT may suspend additional work or take other lawful steps to collect the outstanding balance.

9. Cancellations and Rescheduling

Customers may contact Get NU-COAT to request cancellation or rescheduling of an appointment.

Cancellation or rescheduling policies, including any applicable fees or deposits, may vary depending on the project and will be communicated to the customer when applicable.

Get NU-COAT reserves the right to reschedule an appointment when circumstances make it unsafe or impractical to perform the work.

10. Warranty

If a specific warranty is provided for a particular service, the terms, duration, limitations, and exclusions of that warranty will be communicated to the customer.

Unless expressly stated in a written warranty, no additional warranty is created solely by information contained on this website.

Warranty coverage may be affected by improper use, abuse, accidents, structural movement, moisture problems, harsh chemicals, improper cleaning, unauthorized repairs, or other conditions outside of Get NU-COAT’s control.

11. Website Content

The content on this website is provided for general informational purposes.

We make reasonable efforts to keep website information accurate and current; however, we do not guarantee that all information is complete, accurate, current, or free from errors.

Images, photographs, examples, descriptions, colors, finishes, and project examples displayed on the website may not represent the exact result that will be achieved on every project.

Actual results may vary depending on the surface, materials, lighting, existing conditions, and other factors.

12. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, photographs, logos, designs, branding, and other materials, is owned by or licensed to Get NU-COAT and is protected by applicable intellectual property laws.

You may view and use the website for personal and informational purposes.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without prior written permission.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, services, or resources.

These third-party services are not controlled by Get NU-COAT. We are not responsible for their content, availability, security, privacy practices, or terms of use.

Your use of third-party services may be subject to the terms and policies established by those providers.

14. Communications

When you provide your contact information through our website, you authorize Get NU-COAT to use that information to respond to your inquiry and communicate regarding requested services.

Depending on the information you provide and applicable law, communications may occur by telephone, email, or text message.

You may request to stop receiving non-essential communications by contacting us or following applicable opt-out instructions included in the communication.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Get NU-COAT will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of this website or from information obtained through the website.

To the extent permitted by law, Get NU-COAT’s liability relating to services will be limited to the remedies expressly agreed upon in the applicable service agreement, estimate, invoice, or written warranty.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Get NU-COAT, its owners, employees, contractors, and representatives from claims, losses, liabilities, damages, costs, and expenses arising from:

  • Your misuse of the website
  • Your violation of these Terms
  • Your submission of inaccurate or fraudulent information
  • Your violation of applicable laws or the rights of another party

17. Force Majeure

Get NU-COAT will not be responsible for delays or failure to perform caused by circumstances beyond our reasonable control.

Such circumstances may include severe weather, natural disasters, fire, accidents, supply shortages, transportation issues, labor disruptions, government actions, utility failures, or other unforeseen events.

18. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using the website, you acknowledge that you have reviewed our Privacy Policy.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, website, business practices, or applicable legal requirements.

When changes are made, the “Last Updated” date at the top of this page will be updated.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

20. Governing Law

These Terms will be governed by and interpreted in accordance with the applicable laws of the State of Connecticut, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute arising from these Terms or the use of our website or services will be subject to the jurisdiction of the appropriate courts located in Connecticut, unless otherwise required by applicable law or agreed upon by the parties.

21. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

22. Entire Agreement

These Terms, together with any applicable written service agreement, estimate, invoice, warranty, and our Privacy Policy, constitute the applicable agreement regarding your use of the website and, where relevant, our services.

If there is a conflict between these Terms and a specific written service agreement, the specific written agreement will control for that particular service.

23. Contact Us

If you have questions about these Terms of Service, our services, or your use of the website, please contact us:

Get NU-COAT
Serving Connecticut & Massachusetts

Phone: (860) 394-6823
Email: nu_c@aol.com

We will make reasonable efforts to respond to questions and inquiries in a timely manner.

24. Acceptance of Terms

By accessing or using the Get NU-COAT website, submitting an inquiry, requesting an estimate, or engaging our services, you acknowledge that you have read, understood, and agree to these Terms of Service, to the extent permitted by applicable law.

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