At GET NU-COAT, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, request an estimate, contact us, or use our services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information.

1. Information We Collect

When you interact with our website or contact us, we may collect information that you voluntarily provide, including:

• Full name
• Email address
• Telephone or mobile phone number
• Property or service address
• Information about your refinishing project
• Messages, questions, or other information submitted through our forms
• Any other information you choose to provide when requesting an estimate or contacting us

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Referring website or webpage
• General information about how you interact with our website

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests for information
• Provide free estimates and quotations
• Schedule or coordinate services
• Communicate with you about your requested services
• Respond to questions, comments, or customer-service requests
• Provide information about our bathtub, tile, fiberglass shower, and other refinishing services
• Improve our website, services, and customer experience
• Maintain website security and prevent fraudulent or unauthorized activity
• Comply with applicable legal obligations
• Send service-related communications and, where permitted by law, promotional communications

We will only use personal information for legitimate business purposes and in accordance with applicable law.

3. Phone Calls and Text Messages

If you provide your telephone or mobile phone number, we may use it to contact you regarding your inquiry, estimate, appointment, or requested services.

If you provide consent to receive text messages, you may receive SMS/text communications related to your inquiry or services. Message and data rates may apply depending on your mobile carrier.

You may opt out of non-essential text communications at any time by following the instructions provided in the message or contacting us directly.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the website, and help us improve our marketing and services.

Cookies may collect information such as your browser type, pages visited, and general interaction with the website.

You can adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect some website functionality.

5. Analytics and Third-Party Services

We may use third-party services to help us operate, analyze, secure, and improve our website and marketing activities.

These services may collect information about your interaction with our website through cookies, pixels, analytics tools, or similar technologies.

Third-party providers may process information according to their own privacy policies. We encourage you to review the privacy policies of any third-party services that you use or interact with through our website.

6. How We Share Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers when reasonably necessary to operate our business or provide services to you. These providers may assist with:

• Website hosting and maintenance
• Website analytics
• Customer communication
• Appointment or service coordination
• Marketing and advertising
• Email, telephone, or text communications
• Information technology and security

We may also disclose information when required by law, legal process, court order, or governmental authority, or when we reasonably believe disclosure is necessary to protect our rights, property, customers, employees, or others.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or through our website.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

9. Links to Other Websites

Our website may contain links to third-party websites, including websites or services operated by other organizations.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

10. Children’s Privacy

Our website and services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

11. Your Privacy Choices

Depending on applicable law, you may have rights regarding the personal information we maintain about you, including the right to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Opt out of certain marketing communications
• Withdraw consent where processing is based on consent
• Request information about how your personal information is used or shared

To exercise an applicable privacy right, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

12. Do Not Track

Some web browsers offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

GET NU-COAT
Serving Connecticut & Massachusetts

Phone: (860) 394-6823
Email: nu_c@aol.com

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.

15. Acceptance of This Privacy Policy

By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein, to the extent permitted by applicable law.